How does a cupcake explain a great resident engagement program?
In this episode of TFT, we're diving into the state of resident engagement in senior living communities. We talk to Nikki Jo Olsen, who shares insights and trends from the front lines of the industry, exploring what's working and what's not when it comes to keeping residents happy, active, and engaged. From virtual reality experiences to creative dining options, we'll discuss the latest trends and innovative ideas for keeping residents stimulated and social. We even talk about keeping the program focused and successful, even when you have many communities to manage. So toss that bingo card in the trash and get ready to join the party – this episode is packed with fun and practical advice for anyone looking to boost resident engagement in senior living.
Nikki Jo Olsen has been in the wellness and event coordinating industry since 2010. As a Certified Personal Trainer, Group Fitness Trainer, Functional Aging Specialist, and Fitness Studio Manager she has gained the necessary knowledge to understand and implement life enrichment wellness programs for the senior demographic. With experience as a Client Relations Manager, Office Manager, Resident Enrichment Director and a Senior Director of Resident Experience, Nikki Jo immersed herself in the customer experience industry and refined her skills for developing and implementing creative, challenging, unique, and active programs and events while balancing exceptional customer service. Originally from Florida, she graduated from Florida State University with a Bachelor's in Recreation Management. She now lives in Nashville with her husband and two daughters.
Tips From Trestle is a podcast focused on discussion about senior living food & hospitality. Hosted by Trestle Hospitality Concepts Founder & CEO Aaron Fish, he shares his thoughts, musings and discussions about the food & beverage operations, trends and happenings in the senior living industry. To support the podcast, click here: https://anchor.fm/tips-from-trestle/support
Tips From Trestle is sponsored by:
Show Links:
Aaron Fish: www.linkedin.com/in/aaronfish
Trestle Hospitality Concepts: www.trestlehospitalityconcepts.com
Nikki Jo Olsen:
