In this powerful episode of Tips from Trestle — the senior living food and hospitality podcast — Aaron revisits an amazing convbersation he had with friend of then podcast Joseph Cope, nationally recognized speaker and "The Empathy Guy," to dismantle one of leadership's biggest myths: that empathy is a soft skill. Joseph redefines empathy as a fierce, measurable leadership competency that directly drives employee retention, team morale, and organizational culture. Together, they explore self-empathy, the neuroscience behind stress and creativity, how to hold teams accountable with compassion, and why human connection is the true currency of future business success. Whether you're a senior living executive, culinary director, or mid-level manager, this conversation will challenge you to lead from the inside out.
Senior living leadership | empathy in the workplace | employee retention strategies
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