We explore the latest developments in workforce technology including rosters and passporting, and discuss how AI and personalisation can improve the patient and staff experience. Featuring Dave Callow, NHS Professionals' Chief Information Officer.
“Anything that gets between a clinician and the patient is arguably in the way. Paperwork is essential but it's not the reason we do the job, therefore anything we can do to make that simpler will give people more time to do the job they actually want to do. Patients are at the core of everything we do, and we need to give staff and our bank members the same experience. We've got to remember they are people.”
Recorded March 2023 at Herts Podcast Studio with sound engineer Alex Collins.