On this episode, I chat with Steve Carey, president and CEO of NTEA -- The Association for the Work Truck Industry. Since 1998, Steve has held a series of leadership roles at NTEA, including senior director of operations and deputy executive director, prior to taking on the role of executive director in 2012 and president & CEO in 2018. Steve’s awareness and analysis of changes over the last 20-plus years provide him a unique perspective on shifts in competition, industry relationships and customer expectations. He earned an MBA from Baldwin-Wallace College (Cleveland, Ohio).