On this episode we hear from Cindy. She always knew that she wanted to work in the aviation industry and one of her dream roles was to be a flight attendant. Shortly after starting her career, she also began training and this is where her love of learning and development started. 10 years into her career she moved back to Belgium for her kid’s education. That only lasted a year and then they came back with the family to Hong Kong, which is the place that has her heart. She has worked for some very big commercial airlines throughout her career and now she is in the private jet industry. Besides her day job on the weekends, she conducts butler and etiquette trainings at universities and for young people. This has also expanded to business etiquette training from meet and greets to public speaking. Two learnings that she shares is that of resilience and to take every opportunity with both hands.