On this episode we hear from Shinn. Her love of hospitality comes from her years of travel with family, where there were moments of magical experiences in hotels. Her first work experience was at the Four Seasons Seychelles, where she learnt the difference between island life and city life. One more fast paced and the other slower. She pushed herself out of her comfort zone by taking her higher education in Switzerland, her first time in Europe ever and learning to adapt accordingly. After graduating her path lead her towards learning and development within hospitality. We discussed the concept of service culture and whether that can be taught or something you have innately within you. Shinn relies on reflection throughout her life, to help her navigate various situations or coming up with ideas, etc. She promotes life long learning to everyone and advocates for us all to invest in ourselves. One of the areas that she has worked on over the past year is her assertiveness.
Please note since this recording in November 2022, Shinn has left EHL Singapore team.
