On this episode we hear from Khun Yuwadee. She wanted to be a medical student and after a work experience at a hospital she realised that it was the engaging with patients that she enjoyed more, than giving out the medicine. So, despite her parents’ reservations, she switched to hospitality, and they respected her decision. She started her career in 2002 and since then Thailand has seen many turbulent years. She started her career at a time when OTAs were coming into the market, and she was eager to learn and be useful. So she took it upon herself to educate herself and become an expert, which allowed her career to grow from sales, e-commerce and revenue management. I love the way she describes the hotel industries adoption of technology: 'we are not behind, but we have time to adapt and learn'. After a prolonged maternity leave, she joined D-Edge solutions as country manager and works closely with local hoteliers to provide support on business performance.
