In our latest MSPA-EA Podcast episode our guest Hannah Weeks, the Head of Operations at ProInsight and a speaker at the upcoming MSPA Conference, is giving us a sneek-peek of her presentation on building loyalty with Mystery Shoppers and talks about the challenges and expectations that Mystery Shopping providers face.
Hannah has spent over 3 years leading the operations team at Proinsight with the energy and talent you would expect from her history in management within the Health and Fitness Sector. Before working with Proinsight Hannah was a client on one hand, and a mystery shopper as well! Hannah brings intelligence, pace and a keen sense of innovation to her role, and enjoys the buzz of sharing ideas and continuous learning.
