In this episode, Troy Fugate joins us to discuss the importance of training programs in the FDA's focus on quality. We highlight the need for understanding the 'why' behind tasks and the importance of competency-based training. The conversation emphasizes the continuous improvement and maintenance of training, as well as the role of coaching and mentoring. The guests also discuss the challenges of changing established processes and the need for specialized expertise in training. We suggest incorporating best learning practices and considering different learning styles. The episode concludes with tips for building effective training programs.
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