In this podcast episode, the hosts discuss the importance of quality management and knowledge transfer as they enter 2025. They reflect on past experiences with knowledge transfer, the challenges faced, and the evolving landscape of training, especially in the wake of virtual training methods adopted during the COVID-19 pandemic. The conversation highlights the need for effective strategies to ensure knowledge retention, especially in industries like pharma where regulatory compliance is critical. The hosts also explore the role of AI in enhancing training and knowledge management, and the importance of continuous improvement in these processes.