Today, we sit down with Adele Gutman - the VP of Sales, Marketing, and Revenue for the entire Library Hotel Collection. The Library Hotel Collection is made up of NYC’s Library Hotel, Hotel Elysee, Casablanca Hotel, and Hotel Giraffe; the Aria Hotel Prague, Aria Hotel Budapest, and Hotel X Toronto. In this week's episode, we cover:
(3:26) Some distinguishing features of the Library Hotel Collection
(5:21) How Adele turned being a dancer into a successful foray into hospitality
(11:20) The importance of having a foundation in Southern hospitality and how to add "sweetness" into business
(19:40) The importance of TripAdvisor as a marketing tool
(21:00) Why you should give your guests free amenities
(38:42) Why themes are good in the hospitality industry
(49:00) Adele's advice for a budding hospitality owner
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