Description

Austin from Universal Heating & Cooling in Tennessee joins to share how he enjoys helping his HVAC customers but makes sure to ask questions first before jumping into any type of education mode.

Key takeaways:

• Make sure your customers are up to date on industry trends and changes.
• Stay consistent by having a way to reset yourself in between calls.
• Be self-aware about the process you want to follow to make corrections.

Learn more about SBE at ⁠⁠sbeodyssey.com⁠⁠

Connect with us on social media: ⁠⁠Instagram⁠⁠ |⁠⁠Facebook⁠