In this episode I had the distinct pleasure of interviewing Retired Deputy Chief Paul Cousins of the Syracuse Fire Department. Chief Cousins has spent the better part of the last 30 years in fire and E.M.S. We have a frank discussion on the fire service of the past while making our talk applicable to the current day. We share our ideas about what fire services leaders can do to better prepare their staff for the future. Chief Cousins provides candid insight into the organizational models of both career and volunteer fire departments.