Hey There! Angela Coté here! One of the things I’m MOST passionate about when it comes to franchising is getting franchisees more engaged and ultimately more profitable. Why is this? Because not only did I run around supporting franchisees in the field for 4 years at my family business in the late ’90’s, but I also WAS a franchisee for 18 years and I’ve lived through the ups and downs of profitability. In this episode I share my insights about franchisee support and to give it some real umph, I brought in franchise superstar Dan Monaghan to share some of the things they do at his 6 franchise brands to foster a culture of franchisee performance and profitability.