I speak to Mischa Dey; Laterooms' (The Malvern Group) Head of HR to discuss her role in helping to re-energise the businesses culture and values following their sale in 2016.
We talk about how the business focused on understanding how people were feeling, promoting communication and regularly listening to their employees in order to see how they could improve the levels of engagement within.
Through feedback forums and quick wins, Mischa goes on to talk about "how your employees are your most valuable asset and that by engaging your employees they are going to be more committed, motivated and have a positive impact on the business moving forward; but more importantly that employee engagement never stops and is continually evolving so you must always continue to listen!
I hope you enjoy!
