On this special spin-off series of ReCX, I speak with another fellow co-author from our new book Customer Experience 2 : Nick Lygo-Baker.
Nick is a CX professional based in Milton Keynes, England and is keen to bring the best of CX from around the world and CX in the UK.
It is really interesting to get Nick's take on how he sees businesses' views on CX in the UK and how it has transformed over the years!
If you'd like to get in touch with Nick, his details are below!
https://www.linkedin.com/in/nicklygobaker/
If you'd like to be on the ReCX podcast, feel free to get in touch with me:
Dan@cx-squared.com
