On this episode, I’m thrilled to welcome Chris Voss, one of the preeminent practitioners and professors of negotiating skills in the world. An FBI veteran, Chris is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Chris has taught for business schools at USC, Georgetown, Harvard, MIT, and Northwestern, among others. His book Never Split the Difference, a Wall Street Journal Bestseller, is an indispensable handbook of negotiation principles culled and perfected from Chris’s remarkable career.
Chris sharesthe time when his negotiation skills were put to the ultimate test, highlights the difference between active and proactive listening, and reveals the internal voice you should listen to during negotiations. Be sure to check out the Black Swan website to learn more about Chris’s work, see his videos on YouTube, and check out his masterclass on negotiation.
You can check out FredJoyal.com to see my workshop schedule, hire me as a speaker, or book a consultation. While you’re there, you can also pick up a copy of my book, Superbold. I’ve even got a free Boldness Journal and some boldness exercises you can download for free.
