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This episode of the podcast features an interview with an innovative leader, Billy Colston. Billy is the visionary general manager of Riviera Telephone Company in South Texas. We discuss his company's pivot from being a "telecom" provider to being a "customer experience" provider. How solving problems, overdelivering results and inventing creative solutions leads to customer loyalty.
You'll get to see how you can apply Billy's wisdom and what his company does to YOUR business, YOUR industry and YOUR market to cement greater customer loyalty and happiness.
For more information on Billy and Riviera Telecommunications Co. visit: http://www.RivNet.com
