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As a manager, we meet a lot of people. 

What this means for us is that we are responsible for a lot of first impressions. Although we may not spend a lot of time thinking about it, it turns out that those first impressions often shape how people choose to interact with us.  We’d like all of our first impressions to be positive, but our manager  skills really don’t give us all that much control over them. 

One of the  biggest problems that we run into is the simple fact that most people’s  first impressions are wrong.