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Peter Von Panda is on a fiery rant today about a common frustration: businesses not following customer instructions. In this episode, Peter shares his real-life experiences, from a painting job gone wrong on Thumbtack to the endless loop of trying to get a car part from a dealership. This isn’t just a rant—it’s a lesson for businesses big and small: when customers tell you how they prefer to communicate, respect their choice. Tune in for practical advice, witty storytelling, and a reminder that good customer service starts with listening.


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