Henry and I have known each other for awhile, and both of us come from a software quality background. Overall, businesses can have a metric for quality that goes well outside of testing. What are those metrics? How do you know if your business is actually performing well? Fortunately, Henry's built a business of just that question.
Expect to come away with some ideas for improving your business, and a couple chuckles lol.
Find out more about Henry's by finding his LinkedIn at https://www.linkedin.com/in/henryschneider/ and his blog at http://welcome.ppqc.net
