Guess what? A brand new technology is on the horizon and as the company’s CIO, you are going to be the person who is going to have to implement it.
This new technology is called robotic process automation (RPA) and it allows average business users to configure software “robots” to automate what are called “swivel chair” repetitive tasks and maximize the importance of information technology. A company’s motivation for launching an RPA campaign is to put themselves on a much faster automation track while reaping the benefits of increased productivity and lower operational costs.
What do CIOs need to know in order to introduce this new technology into their company?
