There are few things that frustrate people more than assessments. The process is complicated, and oftentimes, property owners assume that because their assessment is increasing by 5-10% that their property taxes will go up too. While that's sometimes the case, it's not universal. However, in recent years residents across the region have faced a very different problem: Assessments increasing by 100-300%. Today on episode #492 of Inside the FLX we're talking with Matt Horn, a former Geneva City Manager, who now serves as director of municipal services for MRB Group. The expansive conversation covers a lot of ground, including how assessments work, what the process looks like for municipalities, and the best practices for property owners as they navigate appealing an assessment.