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Description

Judith recently spoke at the National Contact Centre conference about the work her and the team have done at BPA Quality to ensure the well being of the team is maintained during this challenging year, Jude shares her tips in this important area.
Jude also talks to us candidly about her journey and also bravely talks about personal tragedy and its impact. 
Having worked with Jude for over 5 years I still learnt something new and that highlights the importance of really connecting and listening to the people we work with.