Katy Forsyth has been in the contact centre world since University and after 5 years working for a recruiter she set up her own business Red recruitment with the concept of integrity at its heart.
Chatting to Katy was like talking to an old friend, we talked about the research her teams conducted into the contact centre industry that had some fascinating insights and also about her views on the state of recruitment industry and processes in the contact centre world.
Thanks Katy for coming on.
