More used to being on the BBC than a homemade podcast Ben Page joins me on Get out of Wrap to talk about the work of Ipsos, 2020 and 2021 and what we should be thinking about based on all the research Ipsos do.
Ben is the CEO of Ipsos-Mori and has worked there since 1987 following graduating from St.John's College, Oxford University , he has provided the services and consulted for governments and the media as well as the private sector.
Ben and Ipsos are real supporters of our industry having spoken at the National Contact Centre Conference many times.
A real Christmas cracker and thanks to Ben for coming on.