CEDR Mediator Felicity Steadman details a commercial mediation cases involving a restaurant franchisor and franchisee.
Video Contents:
00:00 - The challenge in the case and how to arrive at acceptable discharge and release terms.
00:20 - Overview of the dispute. Restaurant franchisor and franchisee
00:29 - Franchisor alleges unethical behaviour on the part of the franchisee
00:53 - The franchisee was also behind on payments
00:57 - The value of the claim and the franchisors demands
01:20 - How to achieve a solution
01:52 - Participant feedback on the mediator
02:28 - New learnings for the mediator
#cedr #restaurant #disputes #mediation
