Kristin Contino discusses her novel "A House full of Windsor." The main characters are a mother and daughter, Debbie and Sarah. Debbie is a hoarder, with a house filled to the brim with memorabilia related to the Royal Family (especially Prince Charles and Princess Diana.) Sarah is a television personality who dispenses advice on all kinds of matters related to daily living. The book does a terrific job of helping us understand how and why someone can become a hoarder- and how challenging it is for their loved ones who want to help them.