In this episode of Tomo Talks, Tomo sits down with luxury concierge founder Steven Szilagyi, a former law student turned private network builder for some of the world’s most elite clients. Steven breaks down what true luxury means today — and it’s not champagne or supercars. It’s access, trust, and discretion. They discuss his journey from pivoting out of law to founding a high-touch concierge firm, navigating risk, building vendor networks, and serving ultra-wealthy individuals who value results over flash. If you’re in high-stakes business, branding, or service, this conversation is a masterclass.
00:00 – Introduction
11:45 – Building Trust with High-Net-Worth Clients
24:10 – Global Access: Creating a Truly Private Network
36:40 – What Ultra-Wealthy Clients Actually Want
50:00 – Gatekeeping Luxury: Why Everyone Can’t Have Access
1:03:10 – Scaling Without Selling Out
1:23:40 – Final Thoughts: Loyalty, Legacy & the Long Game
