In episode 034 of the Business Broken to Smokin’ Podcast:
Lodestone True North’s Head Coach Mark Whitmore and guest Connie Chwan talk about her experiences as a business coach. Connie has over 40 years experience as an entrepreneur and is certified in several business operating systems, the most recent being Pinnacle. More info on Connie can be found at www.pure-direction.com
0:00 Intro
1:53 How did you get into coaching and EOS?
12:23 What kind of advise would you give a business owner on hiring a business coach?
Connie works best with people that:
15:11 One of Connie’s favorite questions to ask a business owner at the beginning of talks, “If we were sitting here 3 years from now, what will have happened for you to feel personally and professionally satisfied and happy?”
15:35 Connie’s 4 step process:
19:17 Three basic parts of every company: Get Work, Do Work, Get Paid
19:50 If the seat could talk… List 5 accountabilities
20:00 Accountabilities start with an action verb
24:20 Determining fit with a client
36:42 How would you summarize what you do as a business coach? The difference between a coach and consultant.
38:03 “Everybody needs a coach because none of us can see ourselves playing the game.”
38:36 Mark’s metaphor: Rick Rubin and Rickenbacker
43:36 Client wins
48:08 Connie is writing a children’s leadership book…
51:29 What’s your Kolbe score?
52:23 What are some tools that are game changers with your clients?