In this episode, we speak to Csaba Toth who is a British/Hungarian entrepreneur, researcher and speaker based in the UK. He is the founder of ICQ Global, a people development organisation with licensed partners in 35 countries.
Csaba is the developer of the multi-award-winning Global DISC model and the best-selling author of the Uncommon Sense in Unusual Times hybrid book published with Marshall Goldsmith.
Csaba has 15 years of experience in setting up start-ups, working with Fortune 500 companies, government agencies, entrepreneurs and certifying over 60 coaches and consultants globally.
Connect with Csaba here:
https://www.ICQ.global
https://www.linkedin.com/in/csabatothinterculturaldisc/
https://www.facebook.com/icq.global
https://twitter.com/icq_global?lang=en
https://www.instagram.com/icq.global/?hl=en
Timestamps:
02:36 The cultural differences that go beyond skin colour, race, gender, generations, religion and that every conversation is a cross-cultural dialogue.
04:16 What does homophilic diversity mean? How we like and trust people who are like us.
05:30 The benefits of cognitive diversity when it comes to high performing teams.
08:19 How you can see the real person behind the mask, the person without putting on a show.
09:25 What is the No.1 trait of high performing teams?
09:57 How to create the right conditions for people to feel safe and be able to do their best work
12:14 How discomfort and fear come from a lack of understanding of any given situation, especially one that might be new to us.
14:40 Did you know that every behaviour is purposeful and when we talk about people under stress that behaviour has a purpose of protection and they will not stop doing it until it is not required anymore or they find a better option.
16:15 Leadership is about having the awareness to explore getting uncomfortable for yourself, being curious and addressing your challenges and unconscious biases.
17:21 Csaba’s beautiful metaphor for why people do not usually change until it hurts enough, why is that?
18:21 Why giving people managers and leaders more techniques, tools and things to do is not always the best way to develop them.
21:05 The missing link before mindset is to have the right state of mind, which is clarity of mind.
23:49 The disconnect between how employees understand a company's vision and mission versus how the top leaders see it.
31:43 How the biggest distance between two people is a misunderstanding
36:10 The missing link to resolving most challenges in the workplace is to treat people like individual human beings.
38:15 How companies should consider fostering leadership skills to all employees, so when they are given the role of a leader they hit the ground running.
40:38 An important question for leaders to ponder, do you want to be right or do you want to the results?
