In this Micro Episode, we explore Psychological Safety.
Psychological safety is believing you won't be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.
Google conducted a study for over two years called Project Aristotle and came up with 5 Key dynamics of successful teams: psychological safety, dependability, structure and clarity, meaning, and impact.
Psychological safety stood out as the most crucial factor, to everyone's surprise.
Timestamps and Takeaways
01:29 It looks like a complex topic, but you don't need to be a psychologist to create an environment where people feel safe and included.
02:00 Cognitive Diversity means everyone in your team can share their ideas and get into discussions or dialogue.
02:36 From the outside, a psychologically safe team will be high-performing and successful but may look messy or chaotic from the inside to people outside that team.
03:05 The common misconception is that these teams are uniform and predictable, but people feel safe being themselves and expressing their opinions.
03:50 For Diversity to flourish, you and the team need to feel and have those challenging and sometimes uncomfortable conversations.
04:48 Everyone in a group will benefit greatly from getting to know everyone individually and collectively on a human level, outside of their roles and responsibilities.
05:11 A vital tenet of a psychologically safe team is that everyone trusts each other to do their best work.
05:42 Leaders need to go there first and trust themselves before they can genuinely impact others to do the same
06:38 The human connection and bond between people are vital, regardless of their opinions and how they see the world.
06:56 There is a willingness to say when you are wrong because there will be less judgment, plus failure and learning are encouraged.
07:10 Another critical trait is being curious, listening to each other, and not being scared to address topics as they arise.
07:37 It doesn't mean that things will be perfect with a team with high trust, just that if the wheels start to come off, they are more likely to self-correct.
08:43 How not valuing your option can open the door to your team's collective power shared experiences.
09:43 You don't have to talk about Diversity and Inclusion so much if you create safe spaces where everyone feels part of a community.
