Listen

Description

Whether coaching, training or mentoring there are parts of the skillset that need to be continually worked on.  These include the following:

  1. Asking good questions.  The goal is to determine where you can help them in alignment with their goals and vision.   Asking the right questions will give you the information needed to be able to guide them to an accurate assessment of their true self and if is in alignment with their ideal self.

  2. Listening to understand, not to reply.  Operate with an 80/20 rule.  Try to let them do 80% of the talking.  Put aside your own biases, assumptions, and experiences.

  3. Build a caring, compassionate relationship.  When you operate from a position of compassion, compassion becomes contagious and a culture of servitude and helping will result.

  4. Be able to utilize different techniques to maintain progress.  Individuals learn in different manners but also progress in different ways.  Allow for room for reflection, effective communication, role-playing, supportive language or pushing trigger points for motivation or change.