Measuring Employee Satisfaction - Belk on Business – Episode 132
Less than 20% of employees feel their leaders communicate well
Less than 20% of employees feel their leaders provide enthusiasm
Less than 25% of employees feel their leaders measure performance in a way that motivates them
What KPIs are you measuring for satisfaction?
- Employee fulfillment or satisfaction should be measured by asking employees how satisfied they are with the current workplace, how well does the workplace meet your expectations and how close is the workplace to an ideal one?
- Factors that impact satisfaction are opportunity, mission and values, rewards and recognition, organizational structure, leadership style and skills and business competitiveness
The more an employee makes, the less increases in pay impact satisfaction in the workplace
Invest in employees in a way that engages them. Putting people in a place where their skills meets purposeful experiences and relationships. A place where their emotional paradigm, purpose and knowledge intersects.
More people want growth or development over promotions, rewards and recognition.
Act as a coach with your team members, not as a boss or manager. Provide feedback, care and purposeful development over just instructing, informing and general training.
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