- Define the tasks that needs to be done daily, weekly, monthly. Delegate those tasks in your business that are not in your core genius and don’t maximize profit. If you don’t like doing it or aren’t good at it, delegate it.
- Hold a weekly huddle which includes at least these three elements:
- Look at the task list to make sure they are being productive and identify areas of weakness
- Ask what areas leadership can provide direction. Can identify areas where understaffing or overstaffing is an issue, an employee needs further training, direction or clarity
- Allow for one employee to ask any question they desire related to the business. Allows for transparency and vulnerability
- Hold a monthly meeting to look at the appropriate financial numbers with staff either in person or remotely. Provide further direction for your team that is meaningful, actionable and proactive.
- Develop a dashboard reflecting productivity metrics so to measure efficiency. In addition to the communication received from your team in the weekly huddle, provides numerical data to identify potential areas of overwork, lack of productivity, lack of efficiency, etc.
