I call it the 3 C's. Craft.Communication. Capacity. They help me focus on the fastest way for a team to get relief from some of the tiny fumbles, squabbles and exhaustion that results. If you know that things on your team are just a little off, the first step is to know where the problem is. Is it the team's craft, communication or capacity? Of course, they all affect each other, but picking a starting point that will cascade improvement and relief into the other areas is key!
