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Description

In the early 1990s, GE was losing market share and was in dire financial straits General Electric boss Jack Welch adopted a corporate culture that was focused on continuous improvement and a belief that technology could solve all problems Welch added Six Sigma as a way to improve quality and productivity, and GE achieved remarkable results

1 Find the right people

2 Remove barriers to change

3 Ensure that everyone is trained

4 Ensure that everyone understands the process

5 Set clear goals and targets

6 Provide clear rewards

7 Pay attention to signals of change

8 Strive for perfection

9 Motivate with contests and other incentives

10 Use data for feedback