Jeff is joined by Carly Agar, who helps people land jobs in Customer Success. Carly spent many years as a high-performing CSM before starting her own practice. In this chat, Carly discusses:
- Her move from CSM to starting her own consulting practice vs going into a management role
- Career paths and making the right next step
- Transitioning from other careers into CSM
- Networking do's and dont's
- Startups vs big company
- Heavy stock paper resumes and the importance of zippered briefcases
This was a blast to record! Follow Carly at https://www.carlyagar.com/