Welcome to Episode 160 of my podcast The view from the crow's nest. And it is Wednesday 25th of November 2020. I have been lost three nights I mean having bad sleep in the sense I've been waking somewhere 20 to 30 times which is really not like me. And every time I've woken up I only just realised this evening I think maybe it's because I injured myself slightly in my back on Monday training. And every time I've woken up. I've been very aware that my back's quite sore and hurting, and it hurts now if I kind of turn my head to the side I get a pain, sort of down off to the shoulder blade kind of below there blah blah blah. So I'm wondering whether lying on my front in bed got my arms up, turn my head to the side but Allah, maybe that's triggering the back pains and that's what's waking me up. So, we should find out tonight that there's a big revelation for you. But today is kind of continued my, my theme this week of really not. You know, really not getting much done or feeling like I'm doing, you know making much progress. I spy. I woke up late because of this, there's not sleeping. And then I did training today. And thankfully I didn't kill me. By the time I'd had a shower after that and it was basically lunchtime then had lunch then I was like right I'm gonna get cracking with work I've got the whole afternoon. And I got a video call client wanted to speak to me, which was fine, but I find it very frustrating when people want to speak to you either on the phone or video calls in in a kind of business context, because by and large, it's just a lot easier quicker just to email and be done with it. And so I had to walk him through a couple of things which he was holding his phone up to his computer so I could see this at the other and it's just like, ah, in the end, that was about an hour, an hour and a half, and then had another client who called a couple of times. One to inform me of their business strategy which was, again, fine, but I didn't really need to know because there was no action points for me off the back of it. And then again later to ask me to do some stuff which I did. While I was on the phone with them. And all told those two or three calls, basically took about four hours of my day. And I find it really frustrating because it's like, Oh, come on, come on, we could have just send me a list of things and they do, or email and I just get it done. So that was basically my there my afternoon. Then I thought right come on I want to get this worldschooling hub I started yesterday with the learning how to use API's, and I thought let me get on that, but I had a problem yesterday so I had messaged the developer and said, You know, I'm struggling to follow the documentation, your API documentation blah blah, they email back today to say, oh sorry it's because the documentation is wrong. So, great that's no help. You need to use this and send another link, but I wasn't sure whether the link was what I was meant to use or whether the link took me to something to use either way I tried both and neither of them worked. So, I'm like, Come on guys let's make it easier, and I had said in my first email. You know, I don't know what I'm doing so please make it clear for me. And that's something which again go back to emails going back to business. I find immensely frustrating when people. Short shortcut, a response because they think, I don't know what they think but if you're ever responding to somebody asked a question, or if you're ever sending something to somebody because you want them to do something. Make it crystal bloody clear what or how to do it and assume, unless you know otherwise assume no knowledge or the minimum or knowledge and really spell it out. Because all that happens is they send this back now I've got to send another email to them to say this isn't good enough I can't follow it or it doesn't work or I'm doing something wrong you need spelled out. So we're just gonna go back and forth wasting each other's