As 2021 commences it is an ideal time to review the quality management system of your training institution. In this conversation we are joined by valued colleague Aaron Dixon as he graciously shares his quality assurance vision developed across several adult education training institutions. The episode was recorded onsite within the nation of Kiribati where Aaron works with the Kiribati Institute of Technology. In recent history the Kiribati Institute of Technology worked within a third-party contractual relationship with Australian-based Registered Training Organisations or RTOs. Part of the conversation focuses upon strengthening the Quality Management System during contractual business changes. We invite you to unwind with us as we review the importance of a robust quality management system.