Description

In this episode, we talked to Mark Otero, Experience Design Director, about how design contributes to the overall experience airlines want to deliver.

Here's what we talked about:

• The basics of UX and its importance in aviation.
• Key Considerations for Designing Airline Websites and Apps
• Insights from retail to enhance airline UX.
• Real-world examples of impactful UX improvements with Oman Air, Air Mauritius and KM Malta.
• Future Trends in Airline UX Design
• Tips for those entering or specialising in airline UX.

Website & Social

Website: https://www.branchspace.com/

Email: reinventdigital@branchspace.com

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Twitter: https://twitter.com/branchspace

Instagram: https://www.instagram.com/branchspace_digital_reinvented/

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