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In this episode of The Intel, Terry Sullivan sits down with Auror advisor Mike Lamb, whose career spans four decades leading asset protection at The Home Depot, Walmart, and Kroger. 

Terry and Mike discuss the evolving priorities in retail safety, shifting from shrink management to addressing rising violence and organized retail crime as well. They also discuss innovative solutions like body-worn cameras and license plate recognition to enhance store security without disrupting the customer experience. 

Lastly, they discuss the importance of collaboration between retailers and law enforcement, powered by Auror’s secure intelligence-sharing tools.

In this episode, you’ll learn about:

Jump into the conversation:

(00:00) Introducing Mike Lamb

(03:25) The shift from shrink management to safety as a priority​

(07:10) The rising adoption of body-worn cameras in retail

(15:18) Collaboration and integration for increased safety

(24:20) Talk-to-text reporting for retailers

(29:31) Tips to prepare for the NRF Retail’s Big Show

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