How can you constructively navigate sometimes difficult
conversations? Coming to you from Illinois and California, join Emily Jernigan of California Department of Child
Support Services and Pat O’Donnell of YoungWilliams as they discuss the importance of Crucial Conversations with Jasper Jacobs, Training Facilitator from the California Department of Child Support Services – Training and
Development Unit. As we continue our personal and professional development journeys, the tools and techniques described will help us “Master Our Dialogue”. Listen to learn more …
