Today's guest is Tommy LaMonte, Principal Consultant at Thirdera. Founded in 2021, Thirdera helps organizations adopt better patterns of work and get more from ServiceNow. Thirdera is a new type of ServiceNow partner – one that blends the scale and depth of experience that massive multi-national consultancies offer with the responsiveness, agility, and relationship focus of boutique providers. The Thirdera team unlocks enterprise potential to elevate experiences across the world of work.
As a Principal Consultant in the Security and Risk practice at Thirdera, Tommy acts as both a presales solutions consultant and implementation Solution Architect. He works with customers to guide them through the process of implementing ServiceNow applications from acting pre-sales through go-live, ensuring customers achieve maximum value and efficiency from their implementations. Tommy has an in-depth experience in many areas of the ServiceNow platform running both the process and technical sides of projects.
In this episode, Tommy discusses:
His role and responsibilities at Thirdera,
How to build a robust value-added roadmap,
Challenges/security issues that they help customers overcome,
Use cases of the benefits that they have brought to customers,
The future of the ServiceNow platform
