Register for the ITXM Summit 2024 on January 31st:
https://www.happysignals.com/itxm-summit
In This Episode we talk on how to tackle Penalties vs. Rewards when it comes to XLA Outsourcing Contracts. This episode is related to the XLA whitepaper published by HappySignals and Bright Horse.
Find the whole whitepaper here:
https://www.happysignals.com/how-to-incorporate-xlas-into-outsourcing-contracts
