Hosted today by Marko Ruusinen, our guy in Palo Alto. He's interviewing Blake Morgan a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Recorded outside.
Learn more about Blake at https://www.blakemichellemorgan.com/
Blake’s New Book, The Customer of the Future:
10 Guiding Principles for Winning Tomorrow's Business
https://www.blakemichellemorgan.com/the-customer-of-the-future-by-blake-morgan/
Also listen to Blake's podcast at https://www.blakemichellemorgan.com/the-modern-customer-podcast/
Show notes and more at https://www.happysignals.com/
