Russell Bowles has spent 40 years with the Queensland Ambulance Service, working his way up from cadet ambulance officer to Commissioner. As Commissioner, Russell oversaw the QAS during its move from an emergency service into the health system as an emergency health service and has been at the helm during the COVID-19 pandemic. In August 2021, Russell announced his retirement. We spoke with Russell about his four decades in the service and life as the outgoing commissioner.