The success of a product or service hinges on the ability to deliver the right experience to the customer at the right time. User journey mapping is a framework that helps product managers design and optimizes user experience by identifying and addressing pain points that users face at each stage of their journey.
In this podcast we get into the details of User journey map and different stages of it
😎 Define the persona 🥅 Identify the user’s goals
🚗 Map out the steps of the user’s journey
👻 Identify the emotions and thoughts
💊 Identify the pain points
🚗 Create the user journey map will all the above data
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Where to find Phani
Linkedin - ([https://www.linkedin.com/in/phanivuyy...](https://www.linkedin.com/in/phanivuyy...)
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Where to find Srinath
LinkedIn - [https://www.linkedin.com/in/skotela/]
