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Description

Chef Andre Natera hosts the Chef's PSA Podcast. In this
episode, he emphasizes the importance of considering the business aspect of running a kitchen, along with maintaining creativity. He advises future restaurateurs to gain experience in managing a restaurant before they open their own. He underlines the significance of understanding costs, marketing, customer service, and market expectations. Andre shares his past mistakes and how he learned the hard way that not all creative dishes sell well. To be successful, chefs need to balance creativity with dishes they know will sell. Tools like food cost, labor cost, menu pricing and more also come into play. He insists that chefs need to take advantage of inexpensive online courses, read books and understand management. In conclusion, he states no chef can run a profitable restaurant based solely on quality food without good marketing and customer service.

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00:00 Introduction and Show Support

01:38 Host's Recent Activities and Upcoming Events

02:09 Main Topic: Don't Forget This is Still a Business

02:14 The Importance of Cooking for the Customer

03:14 The Pitfalls of Cooking for Self-Expression

03:59 Understanding Your Restaurant's Audience

04:45 The Business Side of Running a Restaurant

10:06 The Role of Marketing in a Successful Restaurant

12:41 The Importance of Customer Service and Hospitality

17:02 Menu Creation: Balancing Creativity and Business

19:10 Conclusion and Show Support

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