Yousry Bissada is the President and Chief Executive Officer of Home Capital Group. He has more than 30 years of financial services experience focused on the mortgage industry and is a member of the Home Capital Group Board of Directors. Mr. Bissada is a CPA, GCA and Accredited Mortgage Professional (AMP) and holds an ICD.D designation from the Institute of Corporate Directors. In this episode, Craig speaks with Mr. Bissada about his journey and the lessons he has learned about positive leadership along the way.
What You'll Learn:
1. Covid's impact on communication
2. Preserving company culture
3. Engaging your team
4. The impact of going remote
5. Changes in the mortgage industry
6. Managing your emotions while maintaining a team
7. Virtual onboarding
8. Navigating a crisis